Home Healthcare Team FAQ

A patient’s condition is the cornerstone of choosing team members best suited to provide care. Once a treatment plan has been prescribed and we have received a referral from a physician, we begin with a full assessment following a patient’s discharge from the hospital. From there, we will send the appropriate team member(s) to help carry out a patient’s ongoing care plan. For example, someone who suffered a stroke may require an occupational therapist and home health aide, while someone recovering from surgery may require treatment from a wound and ostomy nurse.

As a secondary factor, we try to assign home healthcare team members who are located within the same areas as the patient whenever possible.

In most cases, Hunt Regional Home Care will assign a care provider to patients; however, we are happy to make adjustments if requested. Ultimately, the patient has all of the say in choosing a home care provider he or she is comfortable with.

Once a referral for home healthcare has been received and a worker has been assigned, a nurse is sent out to make initial contact with the patient. If requested, we can also facilitate a visit between the patient and home care provider before care begins. If a meeting is not specifically requested, the assigned home care provider will simply arrive when scheduled.

Every two weeks, we send a nurse to conduct an in-home supervisory visit. Their job is to make sure everything is going not just well, but very well. In the event that a patient reports unhappiness with their care provider (i.e. a personality difference), we will work to make adjustments. Patients are also encouraged to call and let us know if something is wrong.