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Emergency Room Wait Times at Hunt Regional

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Digital Wait Times

ER wait times listed digitally at the top of our website and on iTriage are approximate and provided for informational purposes only. If you are having a medical emergency, call 9-1-1.

emergency room sign

The ER wait time represents the time it takes to see a qualified medical professional, defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP).

ER wait times represent a three-hour rolling average updated every 10 minutes. Wait time is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.

About Your Wait

The need for emergency services is often sudden and unexpected. One concern many patients often have is the wait time: how long will it take to be seen once you arrive? Is it worth going to the emergency room (ER) at all?

Your ER wait time will depend on the symptom severity you are experiencing. Hunt Regional’s Emergency Department (ED) follows the triage process, which means the ED staff screens patients based on their symptoms. The less severe the symptoms, the longer the wait time may be.

Let’s take a look at the common stages used in the triage process and how specific health issues may be classified within them.

Most Urgent Conditions Treated First: Critical

If a patient comes to the Hunt Regional ER suffering from symptoms related to one of the following conditions, they may have the shortest emergency room wait time and be treated first:

  • Cardiac arrest
  • Heart attack
  • Respiratory distress

The reason for the short wait time is because these conditions require immediate medical care. Without urgency, these conditions can be life-threatening and potentially fatal. Patients experiencing related symptoms will always be seen first, even if they arrive after a patient who is experiencing less severe symptoms.

Next Most Urgent Conditions: Acute

If a patient enters the ER and shows signs pointing to one of these conditions, they will be seen after any patients suffering from the most critical conditions already mentioned above:

  • Altered mental status
  • Severe fractures
  • Shortness of breath

The reason these conditions fall under the second most urgent category is because related symptoms have the capacity to deteriorate and worsen quickly, leading to long-term health problems or injuries if not treated quickly. After all patients experiencing the most urgent symptoms have been seen, these patients are treated next.

Third Most Serious Conditions: Urgent

Sometimes patients come to the ER with symptoms for non-life-threatening conditions and can therefore be classified as third most urgent. These conditions include:

  • Abdominal pain
  • Cuts requiring stitches
  • Ankle and arm fractures

Symptoms related to these conditions often do not worsen over a short period of time, so patients can be seen after all critical and acute patients have been examined.

Non-Urgent Conditions Treated Last

If you are experiencing symptoms that may point to one of the below conditions, you may have the longest wait time, depending on how busy the ER is and how many other patients with more urgent conditions are there.

  • Second opinions
  • Generalized aches and pains
  • Fever that responds to over-the-counter medication
  • Dental pain
  • Earache
  • Cough
  • Sore throat

Depending on the severity of the symptoms, sometimes these health issues can be treated by a primary care physician after scheduling a doctor’s appointment. If you do choose to visit the ER for one of these conditions, be aware that your wait time could be longer than expected if the ER is busy.

When to Call 9-1-1

Sometimes life-threatening symptoms or conditions occur and you do not have time to drive to Hunt Regional’s ED. If this happens, call 9-1-1 immediately. The following conditions may require calling 9-1-1:

  • Heart attack
  • Cardiac arrest
  • Unconsciousness
  • Respiratory distress
  • Head and neck injuries
  • Severe bleeding
  • Eye injuries

Be mindful that if you call 9-1-1 for a medical emergency, an ambulance will take the patient to the nearest emergency department. However, there is a cost associated with the use of an ambulance, so only use this method in the case of a serious, life-threatening situation. Otherwise, travel to one of Hunt Regional's emergency departments for critical care.

Find a Hunt Regional emergency room near you.

Hunt Regional Medical Center
4215 Joe Ramsey Blvd. 
Greenville, Texas 75401
903-408-5000

Hunt Regional Emergency Medical Center at Commerce
2800 Hwy 24
Commerce, TX 75428
903-886-3161

Hunt Regional Emergency Medical Center at Quinlan
738 E. Quinlan Pkwy
Quinlan, TX 75474
903-408-4800