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COVID-19 Update

August 16, 2021

The CDC has developed a COVID-19 symptom checker. The tool can help you make decisions about seeking appropriate medical care. Click here to view the CDC symptom checker.

Mask Order

Governor Abbott's announcement has raised the question of our policy regarding masks and visitor restrictions. 

As a hospital, we are required to abide by the CDC federal guidelines. Those guidelines still require screening and masking of all patients and visitors and require limited visitation. We are constantly monitoring CDC guidelines and will make adjustments as recommended.

At Hunt Regional Healthcare, we will always operate with patient safety and health as our number one priority.

COVID Testing Resources

Our emergency rooms are not COVID testing sites. You should only go to the emergency room if you are experiencing emergency symptoms such as shortness of breath, chest pain, or high fever. Our ER is dedicated to treating patients with life-threatening illnesses and injuries. We perform testing on suspected COVID patients only once they have checked in for an ER visit and been evaluated by a physician.

If you believe you need to be tested for COVID-19, there are several local resources for testing. Our emergency rooms do not perform testing except during an emergency visit. Below is a list of local testing resources.

Hunt Regional Lab Solutions Drive-Thru Covid19 PCR Testing Center
Monday-Friday 8:00 a.m. - 4:00 p.m. No appointment necessary.
4501 Joe Ramsey Blvd. in Greenville Texas 75401.
Testing must be ordered by physician referral or by contacting the Hunt County Health Department Covid hotline. The Hunt County Health Department Covid19 hotline is 903-455-4433. For additional information or questions please 903-408-1810.

Hunt Regional Medical Partners Urgent Care
3206 I-30 W, Ste. B, Kari Beth Krossing, Greenville, TX

Hunt Regional Medical Partners Family Practices at Greenville, Leonard, Commerce (Live Oak), Westlake (Quinlan), Emory, and Wesley Medical Plaza

CVS in Greenville and Commerce
5010 Wesley St, Greenville, TX 75402
2710 TX-24, Commerce, TX 75428
Register online at

6905 Wesley St. Greenville, TX 75402

Walmart Neighborhood Market:
4715 Wesley St, Greenville, TX 75401
Book appointments online at

2824 Terrell Rd Greenville, TX 75402 Suite 202
Register online at
Call (903) 494-5505 

Updated Visitor Policy

In an effort to minimize staff and patient exposure, the following changes to our visitation policies are in effect:
Inpatient visiting hours are 7 am – 8 pm daily.
Every person entering the facility must bring and wear their own face covering.
Labor and Delivery and NICU may have 1 designated visitor ONLY.
Inpatients are permitted 1 visitor per 24 hours. Exceptions can be made at the discretion of the charge nurse for end-of-life decisions and surrogate decision makers.
Surgery patients may have 1 visitor in the surgery waiting room.
No children under age 18 unless they are the patient.
Absolutely NO emergency department visitors with the exception of pediatric or end-of-life patients.

Urgent Care has resumed normal operating hours. Hours of service are 10 a.m.-8 p.m. Monday through Saturday and 9 a.m.-5 p.m. on Sunday.

Notice to Out-of-Network Insurance Companies and Health Plans

Effective March 18, 2020 in accordance with the Coronavirus Aid, Relief, and Economic Security (CARES) Act, and Families First Coronavirus Response Act (FFCRA), Senate Bill 3548, SEC. 4202. PRICING OF DIAGNOSTIC TESTING, Hunt Regional’s expected payment for a COVID-19 diagnostic laboratory test (HCPCS U0002, U0003, U0004 and CPT 87635) is $150.

Additional services provided during the same visit may result in additional expected payments.

Entry points for non-surgical patients at Hunt Regional Medical Center include the front door (revolving door) and emergency department. The main entrance is open Monday-Friday 7 a.m.-6 p.m. On Saturday and Sunday all patients and visitors to Hunt Regional Medical Center must enter through the emergency department.

Current visitation precautions include the following:

Part of keeping patients and employees safe includes limiting the number of people allowed inside the hospital. Currently, one designated visitor over the age of 18 is allowed for all patients. For the safety of patients and guests, visitors under the age of 18 are not allowed. Visitors are required to wear masks at all times. Visitor restrictions are mandated by the governor and will remain in place until Aug. 4, unless lifted sooner.

Patients will be screened for Hunt Regional Open Imaging in Greenville, Hunt Regional Open Imaging Rockwall, and Hunt Regional Emergency Medical Centers in Commerce and Quinlan with the same questions as those visiting the hospital. Anyone who presents at OI Greenville with a fever, cough, etc. will be asked to have their imaging procedure performed at the outpatient imaging center at the hospital. 

Rockwall Open Imaging patients are asked to contact their ordering physician for direction on where to obtain their imaging procedure.

Symptoms of COVID-19

Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms can include fever, cough, and shortness of breath. Certain populations are at higher risk of developing serious COVID-19 illness, including older adults and people with underlying chronic health conditions like heart disease, lung disease and diabetes. If you are at high risk, limit travel and close contact with others, wash your hands frequently, and talk to your doctor about what to do if you get sick.

How to Protect Yourself

The Texas Department of State Health Services recommends the following actions to protect yourself:

  • Practice social distancing by staying home and avoiding crowds.
  • Wash hands often for 20 seconds and encourage others to do the same.
  • If no soap and water is available, use hand sanitizer with at least 60% alcohol.
  • Cover coughs and sneezes with a tissue, then throw the tissue away.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Disinfect surfaces, buttons, handles, knobs, and other places touched often.

What to do if you are sick and develop a fever and/or cough:

  • Call your primary care provider first.
  • Stay home except to get medical care.
  • Separate yourself from other people and animals in your home.
  • Call ahead before visiting your doctor.
  • Wear a face mask around other people.
  • Cover your coughs and sneezes.
  • Avoid sharing personal household items.
  • Clean your hands often.
  • Clean all “high-touch” surfaces every day.
  • Monitor your symptoms.
  • Seek prompt medical attention in the emergency department if you develop shortness of breath. Have your physician call the ER ahead of arriving if possible.


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