COVID-19 Update

10/15/2020


The CDC has developed a COVID-19 symptom checker. The tool can help you make decisions about seeking appropriate medical care.



October 15, 2020

Updated Visitor Policy

In an effort to minimize staff and patient exposure, the following changes to our visitation policies are in effect:
  • Inpatient visiting hours are 7 am – 8 pm daily.
  • Every person entering the facility must bring and wear their own face covering.
  • Labor and Delivery and NICU may have 1 designated visitor ONLY.
  • Inpatients are permitted 1 visitor per 24 hours. Exceptions can be made at the discretion of the charge nurse for end-of-life decisions and surrogate decision makers.
  • Surgery patients may have 1 visitor in the surgery waiting room.
  • No children under age 18 unless they are the patient.
  • Absolutely NO emergency department visitors with the exception of pediatric or end-of-life patients.



Urgent Care has resumed normal operating hours. Hours of service are 10 a.m.-8 p.m. Monday through Saturday and 9 a.m.-5 p.m. on Sunday.



Outpatient registration at Hunt Regional Medical Center has resumed normal operations. Outpatients should enter through the main hospital entrance. Anyone entering is required to wear a mask at all times. To preserve our supply of PPE, we are asking everyone to wear their own mask if possible. 

Outpatient registration hours:

Monday: 7:00 a.m.-5:30 p.m.
Tuesday: 7:00 a.m.-5:30 p.m.
Wednesday: 7:00 a.m.-5:30 p.m.
Thursday: 7:00 a.m.-5:30 p.m.
Friday: 7:00 a.m.-5:00 p.m.



Facilitating visitation is a priority for patient-centered care and communication. 
  • Surgery Center patients will be allowed one accompanying visitor. All elective and non-emergent surgery patients will be tested for COVID-19 72 hours prior to surgery. Patients are then asked to reasonably social distance until the time of their surgery or procedure. If a patient has repeat procedures scheduled, more than 72 hours apart, they are required to re-test, and if they do not, they will be treated as though they are positive. This applies to ALL patients. 
  • Surgeons will be notified of pending results at 5 p.m. the day prior to surgery to determine course of action. If not urgent or emergent, the surgery will be postponed or moved to the end of the schedule. 
  • Social distancing will be observed in all waiting areas.  If waiting areas become overcrowded, visitors may be asked to wait in their vehicles.
  • All visitors must be over the age of 18 and are subject to COVID-19 screening questions and temperature checks.



All surgeries, including elective procedures, have now resumed at Hunt Regional Medical Center in Greenville. Among the safety measures in place are COVID-19 testing for non-emergent cases. Scheduled surgery patients will be screened 72 hours prior to surgery and will be advised to self-quarantine from the time of screening until surgery takes place. If a patient has repeat procedures scheduled, more than 72 hours apart, they are required to re-test, and if they do not, they will be treated as though they are positive. This applies to ALL patients.

Surgeons will be notified of pending results at 5 p.m. the day prior to surgery to determine course of action. If not urgent or emergent, the surgery will be postponed or moved to the end of the schedule. 

The main surgery center entrance is now open exclusively for surgery patients. Each surgery patient may have one accompanying visitor who must be over the age of 18. All surgery center patients and accompanying visitors will be screened for fever, cough and travel and will be required to wear a mask.

To learn more about Hunt Regional's Health Forward plan, click here.



Notice to Out-of-Network Insurance Companies and Health Plans

Effective March 18, 2020 in accordance with the Coronavirus Aid, Relief, and Economic Security (CARES) Act, and Families First Coronavirus Response Act (FFCRA), Senate Bill 3548, SEC. 4202. PRICING OF DIAGNOSTIC TESTING, Hunt Regional’s expected payment for a COVID-19 diagnostic laboratory test (HCPCS U0002, U0003, U0004 and CPT 87635) is $150.

Additional services provided during the same visit may result in additional expected payments.



Entry points for non-surgical patients at Hunt Regional Medical Center include the front door (revolving door) and emergency department. The main entrance is open Monday-Friday 7 a.m.-6 p.m. On Saturday and Sunday all patients and visitors to Hunt Regional Medical Center must enter through the emergency department.

Current visitation precautions include the following:

Part of keeping patients and employees safe includes limiting the number of people allowed inside the hospital. Currently, one designated visitor over the age of 18 is allowed for all patients. For the safety of patients and guests, visitors under the age of 18 are not allowed. Visitors are required to wear masks at all times. Visitor restrictions are mandated by the governor and will remain in place until Aug. 4, unless lifted sooner.

Patients will be screened for Hunt Regional Open Imaging in Greenville, Hunt Regional Open Imaging Rockwall, and Hunt Regional Emergency Medical Centers in Commerce and Quinlan with the same questions as those visiting the hospital. Anyone who presents at OI Greenville with a fever, cough, etc. will be asked to have their imaging procedure performed at the outpatient imaging center at the hospital. 

Rockwall Open Imaging patients are asked to contact their ordering physician for direction on where to obtain their imaging procedure.




Symptoms of COVID-19

Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms can include fever, cough, and shortness of breath. Certain populations are at higher risk of developing serious COVID-19 illness, including older adults and people with underlying chronic health conditions like heart disease, lung disease and diabetes. If you are at high risk, limit travel and close contact with others, wash your hands frequently, and talk to your doctor about what to do if you get sick.

How to Protect Yourself

The Texas Department of State Health Services recommends the following actions to protect yourself:

• Practice social distancing by staying home and avoiding crowds.
• Wash hands often for 20 seconds and encourage others to do the same.
• If no soap and water is available, use hand sanitizer with at least 60% alcohol.
• Cover coughs and sneezes with a tissue, then throw the tissue away.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Disinfect surfaces, buttons, handles, knobs, and other places touched often.

What to do if you are sick and develop a fever and/or cough:

• Call your primary care provider first.
• Stay home except to get medical care.
• Separate yourself from other people and animals in your home.
• Call ahead before visiting your doctor.
• Wear a face mask around other people.
• Cover your coughs and sneezes.
• Avoid sharing personal household items.
• Clean your hands often.
• Clean all “high-touch” surfaces every day.
• Monitor your symptoms.
• Seek prompt medical attention in the emergency department if you develop shortness of breath. Have your physician call the ER ahead of arriving if possible.

Resources:

• Texas Department of State Health Services COVID-19 Hotline 877.570.9779
• Centers for Disease Control & Prevention https://www.cdc.gov/coronavirus/2019-nCoV/index.html
• Texas Department of State Health Services
https://www.dshs.texas.gov/coronavirus/

For additional information, visit www.huntregional.org/COVID19.

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