Frequently Asked Questions

• When can I visit a hospital patient?
• How can I keep family and friends posted about my hospital stay?
• My grandmother is scheduled for surgery and she doesn't speak English. Will someone be able to communicate with her in Spanish?
• My child has a fever and a sore throat. Should I take him to the Emergency Room?
• Can I call my friend in the hospital?
• Can I send email to a patient?
• Where do I take my mother for cancer treatments? Do I have to drive to Dallas?
• How do I get ready for my mammogram?
• Who files a claim with my insurance company to pay for treatment?
• I'm a registered nurse. How can I apply for a job with the hospital?
• I've just been diagnosed with diabetes. How do I learn to live with this?
• Where can I get something to eat after I visit a patient in the hospital?
• Does the hospital send an ambulance in case of emergency?
• Does the hospital make a profit on my treatment?
• I'm new to Greenville. How do I find a family doctor?
• I'm coming from out of town for a CAT Scan. How do I find the hospital?

When can I visit a hospital patient?

Visiting hours are from 11 a.m. to 8:30 p.m. daily.

Intensive Care Unit visiting periods are limited to short stays between the hours of 9:30 a.m. and 8:30 p.m. Only family members or a member of the clergy may visit the Intensive Care Unit patient.

Fathers and siblings are welcome in the Maternity Center from 6 a.m. until 10 p.m.

More visitor information

How can I keep family and friends posted about my hospital stay?

You can use CarePages to keep in touch.

My grandmother is scheduled for surgery and she doesn't speak English. Will someone be able to communicate with her in Spanish?

Yes. A translator will be provided for her. She can also get the necessary patient forms in Spanish.

More bilingual information

My child has a fever and a sore throat. Should I take him to the Emergency Room?

Call your own doctor first and follow his or her instructions. If you do not have a regular doctor, take your child to the Hunt Regional Quick+Care. The clinic is open every day except Christmas and New Year's Day.

Emergency Room patients undergo medical screening before treatment. All non-emergency patients must pay for ER services before they can be treated (or pay their insurance co-pay).

Can I call my friend in the hospital?

If you know the patient's room number, dial 903-408-1 plus the three-digit room number. This will connect your directly to the patient's room.

If you don't know the room number, call 903-408-5000 and ask to be connected to your friend's room.

Can I send email to a patient?

You can send an email message that will be printed and delivered to the patient's room. Go to the patient email form and follow the instructions listed. Messages are delivered between 9:00 a.m. and 4:00 p.m.

Where do I take my mother for cancer treatments? Do I have to drive to Dallas?

The Lou & Jack Finney Cancer Center administers both chemotherapy and radiation therapy for cancer patients. The Cancer Center is part of Hunt Regional Medical Center at Greenville. Your mother's doctor will schedule her treatment appointments at the Cancer Center.

Get directions to the Cancer Center.

How do I get ready for my mammogram?

Instructions for preparing for diagnostic imaging tests

Learn more about having a mammogram

Information about other kinds of diagnostic imaging procedures

Who files a claim with my insurance company to pay for treatment?

When you are admitted for hospitalization or treatment, you were asked for information about your health care insurance provider. Our financial office will use this information to file the claim for you. You will be responsible for payment of any charges not covered by your insurance carrier.

I'm a registered nurse. How can I apply for a job with the hospital?

Go to our Jobline for a listing of nursing positions available. Scroll down the page to complete and submit an online employment application form.

I've just been diagnosed with diabetes. How do I learn to live with this?

Our Diabetes Self Management Center can help you learn how to cope with the disease.

Where can I get something to eat after I visit a patient in the hospital?

Hunt Regional Medical Center at Greenville has a cafeteria on the first floor. There are several vending machine areas in both hospitals.

Click on the Greenville Chamber of Commerce or the Commerce Chamber of Commerce on our links page for a list of local restaurants.

Does the hospital send an ambulance in case of emergency?

If you have an emergency call 911, do not call the hospital!

Be prepared to give your name, the phone number and address you are calling from, and a description of the emergency.

Hunt Regional Healthcare, which includes the hospitals in both Greenville and Commerce, contracts with Hunt County Emergency Medical Services to provide ambulance service.

Does the hospital make a profit on my treatment?

Hunt Regional Medical Center at Greenville and Hunt Regional Community Hospital at Commerce are part of Hunt Memorial Hospital District, a tax-supported, not for profit, county-wide health care system.

I'm new to the area. How do I find a family doctor?

Please see our Physician's Directory. It is a complete list of physicians associated with Hunt Regional Medical Center at Greenville and Hunt Regional Community Hospital at Commerce.

I'm coming from out of town for a CAT Scan. How do I find the hospital?

This map shows the location of the hospital. You can also get driving directions by filling out the form below the map and clicking the "get directions" button.